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Incident Investigations

With over 20 years experience investigating significant workplace incidents around the world, and as the leaders of the ICAM methodology within North America, we’re always tweaking our approach to ensure that our clients stay on the forefront of organizational improvement. We identify both local factors and failures within the organisation and internal system that contributed to the incident. This includes communication, training, operating procedures, incompatible goals, change management, organisational culture, and contractor management.​

We analyze and identify what really went wrong and make recommendations for corrective actions to reduce risk and build effective defences against future incidents. The ICAM process incorporates risk management principles. To date, ICAM has been used to investigate incidents and accidents in the consumer & industrial products, energy & resources, life sciences & healthcare, technology, media & telecommunications, construction, and the public sector industries around the world.​


Multi-disciplined Investigation Expertise


We assist organizations conduct investigations of accidents, incidents and near misses. Our investigations are outcome-focused to identify remedial actions that prevent recurrence, reduce risk and improve OHS performance.

When can ICAM be used?


ICAM can be used for all types of investigations from low-level incidents, to high-potential incidents, right through to fatality investigations.​ To date, we've conducted ICAM investigations related to the following:

  • Near miss events, low-level incidents, high potential incidents

  • OHS incidents

  • Fatality events

  • Human resources/industrial relations incidents

  • Equipment malfunctions/failures

  • System process deviations

  • IT hardware failures

ICAM can be utilized in all aspects of your business.

Our Services


  • ICAM investigations

  • ICAM operational impact investigations

  • Independent investigation quality review

  • Investigation facilitation

  • Investigation coaching

  • Corrective action development

Regardless of their location, we provide investigation support to clients all over the world to generate real improvement within their organization.

HSE International brings a business mind-set combined with deep technical HSE knowledge and extensive industry experience.

For more information on how we can help, select CONTACT US below or call toll free on 866 337 4734 to arrange an appointment with one of our experienced team members today.


Schedule a Free 30-minute Consulting Assessment Call

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